The Leading Conversational AI Platform for Healthcare

At Outbound AI, we build technology that drives human productivity while improving the daily experience for healthcare workers.

Our platform and partner approach leverages the existing networks and relationships of today’s healthcare service providers, solution builders and application vendors to deliver value faster to as many healthcare workers as possible.

We build on existing technologies like RPA, data interoperability and cloud infrastructure to deliver a scalable and cost-effective means of putting your current investments to work in more meaningful, extensible ways.

A fully-managed library of intelligent healthcare content and connectors and a compliance-based rest API ensure that our fully-extensible platform and solutions can be quickly integrated into any environment.

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Built For Healthcare

Trusted Conversations

Outbound AI’s enterprise-class Conversation AI Cloud is powered by a unique, real-time inference engine.

Our patent-pending Poly-ASR/NLU approach unlocks unprecedented levels of accuracy, transparency and trust.

Every conversation and its analysis and every real-time probabilistic decision is logged and fully auditable.

Human-Agent Teaming

Our AI Virtual Agents are trained and operationalized to perform within the typical workflows and activities of healthcare job functions.

They communicate in the languages that humans understand and coordinate with healthcare staff and managers through innovative software services, multiplying human productivity while materially improving the work experience.

Proactive, Intelligent Communications

Our AI Virtual Agents are also trained to several domain-specific vernaculars of healthcare.

They provide 24/7 monitoring and analysis of streaming data sets and proactively recommend actions to their human counterparts.

Our AI Virtual Agents are capable of initiating and conducting a diverse array of phone-based administrative work that humans still do today. Across every solution and use case, our system provides real-time human visibility and control.

Safeguarding Your Data: SOC 2 Type II Compliance

Outbound AI is steadfastly committed to the safety and security of your data, and our compliance with SOC 2 Type II processes and controls — as set forth by AICPA — demonstrates that we adhere to the highest standards of practice and duty of care.

An independent third-party auditor has thoroughly assessed and validated the suitability of design and operating effectiveness of our processes and controls and found they consistently satisfy the security trust services criteria deemed vital to preventing unauthorized access, detecting anomalies or intrusions, quickly repairing and/or restoring functionality in the event of a breach or failure, and avoiding business disruption.

What does this mean to you? When you partner with Outbound AI, you are assured that our security policies aren’t just words on paper. We have high-functioning processes and controls in place across the entirety of our organization, and they are proven to work! Your data is rigorously protected 24/7/365.

NOTE: AICPA stands for American Institute of Certified Public Accounts. SOC stands for Service Organization Control.

Safeguarding Your Data: SOC 2 Type II Compliance

Outbound AI is steadfastly committed to the safety and security of your data, and our compliance with SOC 2 Type II processes and controls — as set forth by AICPA — demonstrates that we adhere to the highest standards of practice and duty of care.

An independent third-party auditor has thoroughly assessed and validated the suitability of design and operating effectiveness of our processes and controls and found they consistently satisfy the security trust services criteria deemed vital to preventing unauthorized access, detecting anomalies or intrusions, quickly repairing and/or restoring functionality in the event of a breach or failure, and avoiding business disruption.

What does this mean to you? When you partner with Outbound AI, you are assured that our security policies aren’t just words on paper. We have high-functioning processes and controls in place across the entirety of our organization, and they are proven to work! Your data is rigorously protected 24/7/365.

NOTE: AICPA stands for American Institute of Certified Public Accounts. SOC stands for Service Organization Control.

Safeguarding Your Data: SOC 2 Type II Compliance

Outbound AI is steadfastly committed to safeguarding your data, and our compliance with SOC 2 Type II processes and controls — as set forth by AICPA — demonstrates that we adhere to the highest standards of practice and duty of care.

An independent third-party auditor has thoroughly assessed and validated the suitability of design and operating effectiveness of our processes and controls and found they consistently satisfy the security trust services criteria deemed vital to preventing unauthorized access, detecting anomalies or intrusions, quickly repairing and/or restoring functionality in the event of a breach or failure, and avoiding business disruption.

What does this mean to you? When you partner with Outbound AI, you are assured that our security policies aren’t just words on paper. We have high-functioning processes and controls in place across the entirety of our organization, and they are proven to work! Your data is rigorously protected 24/7/365.

NOTE: AICPA stands for American Institute of Certified Public Accounts. SOC stands for Service Organization Control.

SOC 2 Type II Compliance

Safeguarding Your Data

Outbound AI is steadfastly committed to safeguarding your data, and our compliance with SOC 2 Type II processes and controls — as set forth by AICPA — demonstrates that we adhere to the highest standards of practice and duty of care.

Independent Third-Party Validation

An independent third-party auditor has thoroughly assessed and validated the suitability of design and operating effectiveness of our processes and controls and found they consistently satisfy the SOC 2 security trust services criteria. These processes and controls are deemed vital to preventing unauthorized access, detecting anomalies or intrusions, quickly repairing/restoring functionality in the event of a breach or failure, and avoiding business disruption.

What Does This Mean To You?

When you partner with Outbound AI, you are assured that our security policies aren’t just words on paper. We have high-functioning processes and controls in place across the entirety of our organization, and they are proven to work! Your data is rigorously protected 24/7/365.

NOTE: AICPA stands for American Institute of Certified Public Accounts. SOC stands for Service Organization Control.

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