Newsroom

Explore our latest media coverage, press releases and company announcements. To keep up with important news and events, we encourage you to subscribe to our email list.

Subscribe
Image
May 24, 2023

No, Your Job Is Not Going To Be Replaced By AI

At a time when the vast majority of people are just beginning to hear and learn about artificial intelligence, it is critical that technology executives make a concerted effort to reinforce its purpose and intent. Jonathan Wiggs, Co-Founder & CTO of Outbound AI, editorializes about the benefits of human-agent teaming.
Read article >
Image
May 23, 2023

Medical Billing Teams Offload Phone-Based Work to AI-Powered Virtual Agents

Anyone who works in healthcare’s back office knows all too well how much time and effort it takes providers to get paid for their services, which is why Outbound AI has set its sights on using the superpowers of conversational and generative artificial intelligence to remove administrative burdens across the revenue cycle.
Read article >
Image
May 23, 2023

HITshow with Jonathan Wiggs

Outbound AI Co-Founder and CTO, Jonathan Wiggs, describes how the company is deploying teams of AI-powered virtual agents to streamline phone-based interactions across the healthcare revenue cycle.
Watch video >
Image
May 17, 2023

Transforming Billing with AI Virtual Agents from Outbound AI

Medical billing teams often find themselves spending an astonishing amount of time on the phone with payers, a situation that Outbound AI seeks to change. Equipped with comprehensive note-taking capabilities and powered by GPT, their virtual agents generate detailed call and transaction summaries.
Read article >
Image
May 12, 2023

Vendor Notebook: New AI Tools to Cut Billing Burdens

The Seattle-based Outbound AI, founded in 2021, announced Tuesday it has expanded its cloud-powered Claims Work solution with generative AI that augments human talent while reducing billing specialist burden.
Read article >
Image
May 9, 2023

Medical Billing Automation Takes Giant Leap Forward With GPT-Enabled Virtual Agents From Outbound AI

The Seattle-based startup is using GPT among other AI cloud technologies to reduce healthcare's administrative costs, improve productivity and elevate the daily job experience for human talent.
Read press release >
Image
March 29, 2023

Generative AI Takes On Administrative Burdens

John Lynn of Healthcare IT Today visits with Outbound AI’s CEO, Stead Burwell, and CTO, Jonathan Wiggs, to discuss how healthcare workers can welcome new AI that removes the frustrating burdens of administrative tasks.
Read article and watch video interview >
Image
March 28, 2023

Five Minutes in Healthcare – Stead Burwell

Philip Jacobus, CEO of DOTmed, talks with Stead Burwell, Founder & CEO of Outbound AI, about leveraging artificial intelligence to automate time-consuming administrative work and simplify provider interactions with insurers.
Watch video interview >
Image
March 28, 2023

OpenAI’s GPT failed a test to generate random numbers. What does this say?

Jonathan Wiggs, Co-Founder & CTO of Outbound AI, editorializes about the hyperbole surrounding ChatGPT, GPT-3 and GPT-4, and reflects on what failing a test to generate random numbers means in reference to their capabilities.
Read article >
Image
March 17, 2023

Almost Half of Health Systems Use AI to Tackle Workforce Issues

The Health Management Academy surveyed 40 executives from 40 leading health systems and found almost half are using AI to tackle workforce challenges.
Read article >
Image
March 16, 2023

Almost Half of Health Systems Use AI for Workforce Issues

A survey shows that 47.5 percent of health systems currently use artificial intelligence solutions to address workforce challenges, with the rest considering an AI solution for this purpose.
Read article >
Image
March 16, 2023

AI Survey: Healthcare Execs Eye Workforce and Back Office Solutions

A new survey from The Health Management Academy finds that healthcare leaders are bullish on AI technology, especially if it can make back office operations easier and help with burgeoning workforce management issues.
Read article >
Image
March 15, 2023

Survey by The Health Management Academy Reveals Accelerating Use of AI to Overcome Workforce Challenges

C-suite executives from leading U.S. health systems report widespread investments in artificial intelligence (AI) to support clinical and non-clinical staff.
Read press release >
Image
January 24, 2023

Outbound AI appoints Ryan Greenhaw as Chief Revenue Officer

The healthcare automation veteran will lead the Seattle-based startup’s sales and business development efforts.
Read press release >
Image
September 27, 2022

Madrona Venture Labs spinout aims to take the pain out of insurance claims

Outbound AI has a prescription for one of the biggest headaches of the medical system: interacting with insurance companies and other payers to process claims.
Read article >
Image
September 27, 2022

Outbound AI launches PayerVA™ Console for physician practices and medical billing companies

The SaaS solution simplifies phone-based billing work with a portfolio of virtual agents and out-of-the-box payer automations.
Read press release >
Image
January 10, 2023

Outbound AI appoints Ryan Greenhaw as Chief Revenue Officer

Image
September 27, 2022

Madrona Venture Labs spinout aims to take the pain out of insurance claims

Image
September 27, 2022

Outbound AI launches PayerVA™ Console for physician practices and medical billing companies